My Journey From Nokia To vivo

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Hello readers, I am Muhammad Shahid Deshnoor. I am a techy geek, I love technology, hence I thought of starting my career in technical field.

I started my career with Nokia, I worked as a technician in Nokia Priority Dealers in Belgaum, my home town. I am not a good writer, hence you must ignore my grammatical errors.

In Nokia, I learned lot of stuff

  • How to attend customer?
  • How to satisfy their needs?
  • How to clarify their doubt, and educate them on the products & services?
  • How to build relationship and so on…?

I resigned my job, as I wanted to complete my graduation. I was gone for a long period of time. Enjoyed my college life, became good photographer, a top online gamer and a technical advisor for family and friends. Anybody wants to by any electronic device be it TV, music system, computer, laptop, mobile, etc. I was the one whom they would ask first.

Later I joined Samsung Service Center in Belgaum after a very long time, there I was the software engineer. I use to fix any software related stuff, be it bootloop, soft-bricked, etc. The easiest part was just upgrading the firmware because the phone was hanging a lot, had hanging issues. The hardest part was, pissed customers; no matter what you do, some devices were not meant to be fixed. They had issues until they were replaced by their successor. I hope you guys be knowing which models I am talking about. I wasn’t satisfied here, so ultimately I resigned. And I started freelancing, I use to fix phones, edit photos and videos, use to design business cards, etc.

The year 2015 was tough, I lost my father; who was the whole and sole earner for the family. Whereas me, I use to work for my own expenses, to buy new gadgets, games, etc. After my father’s death, the whole responsibility came unto my shoulders. Then I started hunting for jobs, as the income I use to earn from freelancing was not fixed. Sometimes I use to earn in 5 digits and some time to 3-4 digits and sometime none. I use to adjust as it was for my own expenses. I cannot risk that with my family. A family needs constant finance for basic needs.

While I was hunting for jobs, I started recollecting my memories, on whom I did favors. I contacted them and asked them about job availabilities. Finally the day arrives, I joined in Samsung as a promoter and distributor’s payroll. I core job was to sale Samsung phones, be it Galaxy smartphones or featured phones and tablets also included.

When I worked in Nokia, I was in a showroom. and it was long time ago. There we hardly had any competition. That time Nokia was a synonym for mobiles. When I started working in Samsung, what I noticed was huge competition between brands. That time it was Samsung Vs Sony, HTC, LG, Micromax, Lava, Xolo, Intex, Panasonic, Lenovo, Nokia and the list goes on… Then I saw one guy who came to store to introduce vivo. We all laughed, one more chinese brand. I worked for about 15 days in a store, and the retailer said: “This guy is not suitable for the job”. And I was shuffled to another shop which was opened just yesterday. There I worked for a week and same thing repeated and they removed me, saying “You don’t fit”.

I was really upset, didn’t knew what to do, whom to contact. After so much of discussion with friends, they gave me a number of a person, I met him and he gave me another person’s number who gave me appointed in LG as a Sales Promoter. Ultimately, new job, new company and new shop.

There I started my career, I already had experience of almost 20+ days (15 days in one shop and about a week in another) I utilized those and started my job as a twenty years experienced guy. The first thing I did was building relationship with the retailer and store staff. Made friendly relationship, and I was in. I worked in LG for about 3 months and LG was gone forever from my region and once again I was jobless. Then I heard vivo was hiring. For me it was like vivo???? Then I thought something is always better than nothing. I met the ASM of vivo, who happened to be my colleague from Nokia and a good friend. He hired me on the spot. And I joined vivo in the same shop, where I was working with LG.

I had been a vivo brand advisor (VBA) for about 6 month, and because for my technical knowledge I was selected as a Trainer for VBA’s. I went to Bangalore and took the promotion. When I came back to Belgaum, I visited the shop where I worked for 15 days in Samsung and the retailer said “I am not suitable”. When I met him once again as a Trainer he was shocked. Whatever happens, happens for good. If I was in that shop, I would have not got this recognition and this position where I am today. And this is the same brand; me and my colleagues laughed when it was introduced, while I was working there in Samsung.

I continued working for vivo for a long-time as a Route Trainer. As human we are bound to do mistakes. Doing mistakes what makes as humans. One day I got offer from Huawei, and the salary they were offering were doubled what I was earning in vivo. So I resigned, and joined Huawei. I regret every time, why I left vivo. In vivo there is a saying “WE ARE FAMILY” “We are vivo family”. That family feeling was not there in Huawei. So I resigned Huawei.

The person who did lot of favor on me when I was in vivo, I met him in Belgaum luck by chance. And he was my training manager. When I resigned he was really very pissed on me. You know there’s a saying “Time heels everything”. Over the period of time we became good friends once again. And I asked him, can I come back….. He said “need to talk to lot of people, once gone from vivo, no coming back”. Just because of him, they made an exception in my case and I am back in vivo again.

When vivo says “We are family” believe me, they meant it.

And this is my journey from Nokia to vivo….

Love India, Love vivo!

Toll Free Numbers For Your Need

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Airlines:
Indian Airlines – 1800 180 1407
Jet Airways – 1800 225 522
Spice Jet – 1800 180 3333
Air India – 1800 227 722
Kingfisher -1800 180 0101

Banks:
ABN AMRO – 1800 112 224
Canara Bank – 1800 446 000
Citibank – 1800 442 265
Corporation Bank – 1800 443 555
Development Credit Bank – 1800 225 769
HDFC Bank – 1800 227 227
ICICI Bank – 1800 333 499
ICICI Bank NRI -1800 224 848
IDBI Bank -1800 116 999
Indian Bank -1800 425 1400
ING Vysya -1800 449 900
Kotak Mahindra Bank – 1800 226 022
Lord Krishna Bank -1800 112 300
Punjab National Bank – 1800 122 222
State Bank of India – 1800 441 955
Syndicate Bank – 1800 446 655

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2013 in review

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The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog.

Here’s an excerpt:

The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 9,200 times in 2013. If it were a concert at Sydney Opera House, it would take about 3 sold-out performances for that many people to see it.

Click here to see the complete report.

A Funny Way Of Learning Marketing

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Marketing

 

A Professor explaining Marketing to MBA students:)

1. You see Gorgeous Girl in a Party, you go to her & say I am Rich; Marry me That’s “Direct Marketing”.

2. You attend a Party & your Friend goes to a Girl & pointing at you & telling her, He is very Rich, marry him, That’s “Advertising”.

3. Girl walks to you & says u are Rich, can u Marry me? That’s “Brand Recognition”

4. You say I m very Rich marry me & she slaps u That’s “Customer Feedback”

5. You say I m very Rich marry me & she introduces you to her Husband That’s “Demand & Supply Gap”

6. Before you say I m Rich, marry me, your Wife arrives That’s “Restriction from Entering New Market”

When I Was Younger

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When I was Younger:

• I’d Put My Arms In My Shirt And Told People I Lost My Arms…

• I Would Restart The Video Game Whenever I Knew I Was Going To Lose…

• I Slept With All The Stuffed Animals And Teddies As A Child So None Of Them Got Offended…

• I Had That One Pen With Four Colour Refills, And Tried To Push All The Buttons At Once…

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